André Tanaka — Design & Tech Leader

I’m a design and tech leader who loves crafting experiences that transform businesses and put a smile on users’ faces.

Projects

Lu’s WhatsApp
Magalu · 2025–2026 Lu’s WhatsApp RetailAI CommerceAgentic Design

An AI shopping assistant on WhatsApp — the world’s first end-to-end conversational commerce for Magalu.

  • I led it end-to-end for Bain — from user research to MVP to conversational experience design, with Google and Meta.
  • Built around Lu do Magalu, the world’s most-followed virtual influencer (30M+ followers).
  • Delivered 85+ NPS and 3× the conversion of the e-commerce channel.
RoleProject Manager and Design leadership at Bain & Company
SmartThings Energy
Samsung · 2022 SmartThings Energy SustainabilityMobile UXLATAM User Behavior

A feature in the Samsung SmartThings app that tracks — and helps cut — appliances’ energy costs.

  • First concept created in Brazil; I led the research and design of the POC and Brazilian MVP.
  • Later launched and scaled globally inside SmartThings — today 430M+ users worldwide.
  • Centered on sustainability, mobile UX and LATAM user behavior.
RoleResearch and design leadership
UX Security
Samsung · 2021 UX Security Mobile UXLATAM User Behavior

Security features in One UI — the interface on every Samsung Galaxy phone — against phone theft and identity fraud.

  • I led the discovery, definition and design of the base One UI security features.
  • Researched with a focus on LATAM users; launched globally.
  • Ships across Samsung’s Galaxy base — 1B+ active devices worldwide.
RoleResearch and design leadership
Regional News Design System
Globo · 2017 Regional News Design System Design SystemVisual Identity

A unified design system — identity, motion and interactive graphics — for Globo’s regional newscasts.

  • On the core team creating the identity, motion and interactive systems.
  • Rolled out across 5 stations + 118 affiliates, reaching 183M+ Brazilians.
  • Powers the morning, midday and evening news — still on air today.
RoleDesigner on the core design-system team
Weather Systems Automation
Globo · 2016 Weather Systems Automation AutomationAugmented RealitySet Design

Automated, live weather graphics for Globo’s newscasts — real-time maps replacing hand-built ones.

  • As lead designer, I shifted operations from manual map design to automated live maps.
  • Deployed on Jornal Nacional — Brazil’s most-watched newscast — and SPTV.
  • Blended automation, augmented reality and set design.
RoleLead designer
Bem Estar Art Direction
Globo · 2017 Bem Estar Art Direction InfographicsVisual IdentityMotion Design

The full visual language of Bem Estar, Globo’s national morning show on health and well-being.

  • As lead designer and art director, I created the show’s visual identity and motion.
  • Produced daily infographics and set design.
  • Made health content clear and accessible to a national audience.
RoleLead designer and art director
Other brands I worked with

Professional Experience

2022 — Present
Bain & Company
Expert Associate Partner, Design
2022 — Present

Leader of the Design guild in South America, working across industries with a focus on AI-related projects for Retail and Financial Services clients.

2017 — 2022
Samsung Electronics
UX Design Manager
2017 — 2022

Led the UX Design team in the Latin America Design Office, discovering and launching innovation projects for the mobile and digital-appliances businesses.

2010 — 2017
Globo TV
Design Lead
2010 — 2017

Designer and Art Director for strategic projects in the news department.

2006 — 2009
Caixa Econômica Federal
UX Analyst
2006 — 2009

Responsible for UX and testing on strategic ATM projects.

Education

Master’s Degree in Design
University of São Paulo · FAU USP (incomplete)
MBA in Innovation, Sustainability & Digital Technologies
University of São Paulo · POLI USP
Bachelor’s Degree in Design
University of São Paulo · FAU USP
Languages
Portuguese · NativeEnglish · FluentSpanish · FluentFrench · Intermediate

Contact me